Enable Emails within Flows
Who this is for
This article is for Navgar users who want to integrate external communication via email directly into their Flows. It’s especially useful for teams that need automated email triggers as part of their workflow.
Real world scenarios
Sending automated updates to a client when a task is completed in the Flow.
Triggering reminder emails to stakeholders at a certain stage.
Using standardized templates that dynamically personalize messages through variables.
How to use Email in Flows
1. Begin setting up a Flow as you otherwise would (see Creating Flows in Navgar)
2. Once you've identified a place between Flow Tasks that you would like an email to be sent, create a step as an Email (either by toggling the Task entry type to Email or by typing .M (Note: This means you need to type both the period and the M at the same time)) and giving it a name as well as a description if you so choose
3. The Task will appear in line and can be dragged and dropped as you would like. An issue is highlighted because it is just a placeholder right now, there will need to be an Email Template associated to the Email Task. Click the email icon
and select Add Template. If there is one already created, select and proceed to step (insert). Otherwise you will need to create a new Email Template
4. Click +Create new template.
5. Insert the pertinent details for your Email Template
Within this template you will have the opportunity to use Variables for your template. Variables are placeholders within templates that are purposefully generic but are customized to the Flow Instance before it is launched.
Example: I've included text into the Body of my Email. By clicking +New Variable, I am able to add a variable name.
Initiating Launch of a Flow containing an Email is very similar to a normal launch, as you locate and click Launch button. The only difference is, you receive prompts for
Recipient of the email
Replacing any Variables in the template with the actual language/names/terms the Variable represents
Once these are completed, you may launch your Flow and subsequent ones with standardized formatting but bespoken to circumstance