Who This Is For
This article is for Navgar users who operate, monitor, or manage business processes that have been published as Applications. It is also useful for flow creators who want to understand how their Flow Templates translate into Applications for end users.
Real-World Scenarios
Applications are commonly used when organizations want to provide operators with a clean, simplified interface for running standardized processes, such as:
HR onboarding workflows
Missing luggage reports
IT hardware requests
Safety incident reports
Compliance verification steps
In all these situations, operators should only see what is necessary to run the process—not the underlying subflows, routing logic, email templates, or builder-level components. Applications solve this by offering a streamlined, operator-friendly view.
What Are Applications?
Navgar Applications are published versions of Flow Templates designed for operational use. When enabled, an Application appears in the Applications module as a card inside its assigned group, making it easier for operators to locate and launch processes without navigating the complexities of Flow Templates.
Applications inherit the same organizational structure and permissions as Flow Templates, but they hide all builder-only components such as:
Subflows
Email templates
Script steps
System logic
Only flows explicitly toggled as Applications are shown.
How to Enable an Application (Flow Creator Action)
Flow creators can turn any Flow Template into an Application using a simple toggle.
Steps:
Open the Flow Template.
Navigate to its Settings panel.
Enable the “Application” toggle.
Assign it to the appropriate Application Group.
Save and publish your changes.
Once enabled, the flow becomes visible in the Applications module for permitted users.
Navigating the Applications Module
Application Cards
Each Application appears as a card displaying key operational information.
You will see:
Application Name
Information (i) — reveals its underlying description
Running Instances — count of active flows
My Tasks — tasks currently assigned to you
Unread Chats — conversations requiring attention
Statistics Button — available when metrics exist
Launch Button — to start a new instance
Launching an Application
Click Launch to begin a new instance of the process.
Users of the application will be guided/assigned through the steps defined by the flow creator.
Viewing and Managing Instances
Selecting an Application takes you to a table of all its instances.
Standard Columns (available for every Application)
Progress
Status (On track, Completed, Cancelled, etc.)
Chat (instance-level conversation icon)
Flow Instance Name
Launched At
Concluded At
Current Owners (who currently holds open tasks)
Task Completion Ratio (e.g., 0/6, 6/6)
Alerts (such as overdue, or cancellation option for active flows)
Custom Fields
Following the standard columns, Applications typically include custom fields defined by the Flow Template creator. These fields differ based on the process’s operational needs.
For example, in a Missing Luggage Application, you might see:
Agent
Passenger First Name
Passenger Last Name
Bag Serial ID
Brand
Description
Flight ID
These fields are unique to each Application and help operators track all data collected during the process.
Filtering, View Options, and Exports
Column Visibility
Use the Columns button to show or hide any column in your table.
Filters
You can filter on any column—for example:
show only “On track” items
filter by specific Agent
filter by bag brand or ID
date filtering on Launch or Concluded times
Density Control
Switch between:
Compact
Standard
Comfortable
This adjusts spacing for better readability.
Export
Export the table at any time for reporting or auditing purposes.
Expand Tasks
Toggle Expand Tasks to display all tasks associated with open instances, allowing you to see where each active flow currently sits.
FAQ
Do Applications replace Flow Templates?
No. Flow Templates are for creators; Applications are for operators. They work together.
Can any flow become an Application?
Yes—if the creator enables the Application toggle.
Do Applications show subflows and email templates?
No. These are intentionally hidden to reduce clutter.
Will different Applications have different custom fields?
Yes. Custom fields depend entirely on the needs of the underlying process.